Contact Us

PLEASE DON'T SEND US A MESSAGE ASKING THAT WE CALL YOU AS WE DO NOT OPERATE PHONES. WE WILL HAPPILY ANSWER ANY QUERIES YOU HAVE BY EMAIL.

To send us a file or picture, please request our email address using the form below. We will then provide you with an email address for to send them to.

As an online retailer and small family-run business, we do not have the staff available for telephone communication. We have found electronic messaging and email more efficient in comparison, and a comfortable alternative to our customers. You are welcome to ask questions via the inquiry submission section below, which we will answer by email providing you with pictures, information, specifications, and links for online purchases.

We have been delivering top-quality water filtration solutions Australia wide since 1997, and our customers consistently share positive feedback about our products and service. You can find our reviews on Trust Pilot, Judge Me, Google Reviews and Google Product Reviews, in which you will see that our customers praise the effectiveness of our water filtration systems and the service they have received.

Please note: If you have sent us a message and have not received an email reply within one to two days, kindly check your Junk Mail folder as our response may be there.